Archive for August, 2008

Citrix Independent Management Architecture service won’t start

Wednesday, August 13th, 2008

Had  a server today in one of the Citrix Presentation Server 4.5 farms that when users were logging into it they were getting license error messages. We couldn’t see the server from our licensing server and found that the Citrix Independent Management Architecture service was not started. We also were getting the following messages in the event viewer.

Event Type:    Error
Event Source:    Service Control Manager
Event Category:    None
Event ID:    7024
Date:        8/13/2008
Time:        5:55:59 PM
User:        N/A
Computer:    CS3
Description:
The Citrix Independent Management Architecture service terminated with service-specific error 2147483649 (0×80000001).

Event Type:    Error
Event Source:    IMAService
Event Category:    None
Event ID:    3601
Date:        8/13/2008
Time:        5:55:59 PM
User:        N/A
Computer:    CS3
Description:
Failed to load initial plugins with error IMA_RESULT_FAILURE

Event Type:    Error
Event Source:    IMAService
Event Category:    None
Event ID:    3609
Date:        8/13/2008
Time:        5:55:59 PM
User:        N/A
Computer:    CS3
Description:
Failed to load plugin C:\Program Files\Citrix\System32\Citrix\IMA\SubSystems\ImaRuntimeSS.dll with error IMA_RESULT_FAILURE

Event Type:    Error
Event Source:    IMAService
Event Category:    None
Event ID:    3609
Date:        8/13/2008
Time:        5:55:59 PM
User:        N/A
Computer:    CS3
Description:
Failed to load plugin C:\Program Files\Citrix\System32\Citrix\IMA\SubSystems\ImaPsSs.dll with error IMA_RESULT_FAILURE

Event Type:    Error
Event Source:    IMAService
Event Category:    None
Event ID:    3989
Date:        8/13/2008
Time:        5:55:59 PM
User:        N/A
Computer:    CS3
Description:
The Citrix Presentation Server failed to connect to the Data Store. ODBC error while connecting to the database: S1000 -> [Microsoft][ODBC Microsoft Access Driver]General error Unable to open registry key ‘Temporary (volatile) Jet DSN for process 0x1ac Thread 0×730 DBC 0x669c1c Jet’.

It was a suprisingly easy fix. I just went to the command prompt and used the following command:


DSMAINT RECREATELHC

I was able to start the Citrix Independent Management Architecture service with out a problem. Some people have reported that when they reboot they have to do a DSMAINT RECREATEHC every time. I did not run into that here and was able to restart the server and have the Citrix IMA come up just fine.

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SQLDumper library failed initialization error on startup

Sunday, August 3rd, 2008

After uninstalling Microsoft Business Contact Manager from Outlook 2007 on a machine we kept getting the following error on startup:

“SQLDumper library failed initialization. Your installation is either
corrupt or has been tampered with. Please uninstall then re-run setup to
correct this problem”

What happened is that Microsoft Business Contact Manager uses Microsoft SQL server as its database and during the uninstallation of the software it fails to remove the SQL Server VSS Writer service. The easiest way to fix this problem is from your start menu go to control panel, administrative tools, and click on services.

It will bring up a screen like this:

.SQL Server VSS Writer Service

You want to find the service listed as “SQL Server VSS Writer”. Double click on the service and use the drop down box to set the service type as either manual or disabled

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